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 enterprise search strengthened


Enterprise Search Strengthened by Machine Learning By CIOReviewIndia Team

#artificialintelligence

In a bid to enable its enterprise customers gain better insight into business data, Amazon has launched two artificial intelligence services aimed at helping businesses make sense of business data spread across segments and processes. Usage of Machine Learning has been kept on a pedestal while designing these services. The two services - Contact Lens for Amazon Connect and Amazon Kendra are available for its customers using AWS cloud. The services promise to change how enterprise search is done by incorporating new technological capabilities like Natural Language Processing. Amazon Kendra is a plug and play service and does not require expertise in machine learning for the business user.